Category: Customer experience

Connecting with Generation Z in retail Generation Z includes retailers’ fist set of digitally native consumers. Born after 1996, these customers have never known a worl without the internet. As

Gamificación en retail: la clave para la fidelización de clientes Every day it becomes more difficult to not only attract new customers, but to keep the ones we already have.

3 key variables for customer experience optimization Delivering an exceptional customer experience is critical to the success of any retail organization. As consumer expectation rise, it is imperative that companies

Discover what is causing tension in your customer experience Keeping our customers happy is the main factor for the success of our retail business, and that means creating a careful,

Brands explore creative ways to boost Customer Loyalty From using artificial intelligence to analyze shoppers’ actions to promoting their own core values, retailers are looking to deeply engage with their